Navallance Spares and Services
Effective Date: 15 July 2025
1. General
- These terms apply to all sales and purchases of marine spare parts, services, and related transactions.
- Any deviation from these terms must be agreed upon in writing by authorized representatives of both parties.
- Navallance reserves the right to update these terms at any time, with notice given via the website or direct communication.
2. Terms for Customers
Quotations
- All quoted materials from Navallance Spares and Services are 100% asbestos-free.
- Delivery timelines are subject to prior sale.
- Quoted delivery periods refer to working days/weeks.
- Delivery charges are not included in the quotation.
- Goods sold are non-returnable.
- Orders, once placed, are non-cancellable.
- Customers must indicate the Navallance reference number in all purchase orders.
Orders
- All customer orders are subject to availability and written confirmation from authorized Navallance personnel.
- Orders must include complete specifications and delivery instructions; the absence of these details may lead to delays.
- Navallance reserves the right to refuse or cancel orders at its sole discretion.
- Genuine and OEM spare parts are guaranteed asbestos-free and covered under a 12-month warranty against material and manufacturing defects from the EX-Works delivery date.
- Product names, model numbers, and terminologies are used solely for reference.
- Order confirmation is valid only if issued by Navallance via email or fax. Orders are deemed accepted automatically 24 hours post-transmission.
- Once confirmed, orders cannot be cancelled by the customer without written consent from Navallance.
Pricing & Payment
- Prices are exclusive of taxes, duties, and shipping unless otherwise stated.
- Payment terms will be determined through mutual discussion and written agreement.
- Late payments will incur interest at 5% per month from the due date.
- Proforma Invoice: All bank charges are to be borne by the remitter (no shared bank charges).
- Sales Security: Delivered goods remain the property of Navallance Spares and Services FZ-LLC until full payment is received. Drafts are not considered full payment.
Delivery
- Delivery schedules are estimates and subject to changes due to shipping or customs delays.
- Risk transfers to the customer upon dispatch unless agreed otherwise.
Returns & Claims
- Claims for damage or shortage must be reported within 7 days of receipt.
- Returns are subject to prior approval; restocking charges may apply.
Warranty
- Navallance extends applicable manufacturer warranties.
- No additional warranties are implied unless explicitly stated in writing.
3. Terms for Suppliers
Purchase Orders (PO)
- All POs must be acknowledged by the supplier immediately upon receipt.
- Suppliers must notify Navallance of any inability to comply with the PO terms within two (2) working days of issuance. Failure to do so implies acceptance of all terms.
- POs will be sent via email and are deemed received upon transmission.
- Proforma and tax invoices must be issued to the exact entity stated in the PO. Tax invoices must be issued within seven (7) days of payment, if applicable.
- Navallance reserves the right to deduct applicable taxes (e.g., withholding tax) from payments.
- All invoices must be accompanied by relevant supporting documents (PO, Delivery Order, Air Waybill, Packing List, etc.), duly signed and vessel-stamped. Unsupported or incomplete claims may be rejected.
- Suppliers must secure all necessary licenses and comply with applicable laws. All supplied goods and services must meet merchantable quality standards and be fit for Navallance’s intended purposes.
Indemnity
The Supplier shall indemnify and hold Navallance harmless against any liabilities, costs, or damages arising from:
- Actual or alleged infringement of intellectual property rights under UAE or international law.
- Any loss, damage, or injury incurred by Navallance, its personnel, or its customers due to breach, negligence, or delay in the Supplier’s performance.
- This PO and associated correspondence are confidential and may only be accessed by intended recipients.
- In the absence of a signed agreement, the PO shall be governed by UAE law and subject to UAE jurisdiction.
- Navallance reserves the right to terminate any PO immediately in the event of a material breach or with 14 days’ written notice for any reason. Payment will be made for goods or services provided up to the termination date.
Quality & Compliance
- All goods must comply with international marine standards and applicable regulations (e.g., IMO, SOLAS).
- All products must be free from defects and hold relevant certifications.
- If notified of non-compliance, the supplier must promptly rectify or replace goods at their own cost.
Delivery & Documentation
- On-time delivery is mandatory. Delays may result in cancellation or penalties.
- Unauthorized changes or substitutions are prohibited.
- Required documentation includes packing lists, invoices, certifications, and test reports.
- Navallance reference numbers must be clearly stated on all relevant documents.
- Over-delivery or shipment of unordered items will not be accepted.
- Packaging must be secure and labeled with requisition and PO numbers.
- In the event of short delivery or faulty goods, claims must be made within 20 days from receipt.
- Goods delivered without a PO or in excess quantity will be marked “Signed for Receipt Only.”
Title and Risk of Loss
- Unless otherwise stated, risk remains with the supplier until goods are delivered and accepted by Navallance.
- A 12-month warranty from the delivery date applies to all supplied goods and services, covering:
a. New and defect-free condition
b. Compliance with PO specifications
c. Fitness for intended use
d. Clear title without encumbrance
Payment
- Payments will be processed per agreed terms upon satisfactory delivery and inspection.
- Invoices must accurately match the PO in quantity, pricing, and description.
4. Confidentiality
- All business information shared by Navallance is confidential.
- Use of Navallance’s brand, trademarks, or trade names requires prior written authorization.
5. Limitation of Liability
- Neither party shall be liable for indirect, incidental, or consequential damages.
- Navallance’s liability is limited to the value of the relevant transaction or defective goods/services.
6. Force Majeure
- Navallance shall not be liable for non-performance due to force majeure events including, natural disasters, strikes, wars, or other unforeseen disruptions.
7. Dispute Resolution
- Disputes shall first be resolved through mutual negotiation.
- If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE, under UAE law.
8. Anti-Bribery & Corruption
Navallance enforces a strict zero-tolerance policy toward bribery and corruption. All business partners must comply with applicable laws including the UK Bribery Act, U.S. FCPA, and UAE legislation. Any form of bribery or improper influence is strictly prohibited.
9. Data Protection & Privacy
All personal and business data collected will be handled in compliance with data protection laws. While Navallance will take reasonable security measures, it is not liable for breaches beyond its control. Business parties consent to the limited use of data for communication and operational purposes.
10. Export Control & Sanctions Compliance
All parties must comply with relevant export control regulations and economic sanctions. Navallance reserves the right to reject orders involving restricted regions or entities.
11. Sustainability & Ethical Sourcing
Navallance promotes ethical sourcing and environmental compliance. Suppliers are expected to avoid conflict materials and ensure fair labor practices in their supply chain.
12. Third-Party Services Disclaimer
Navallance may refer to third-party logistics or agents, but assumes no responsibility for their actions unless otherwise agreed in writing.
13. Language & Interpretation
These Terms are drafted in English. In the case of translations, the English version shall prevail in all legal contexts.
14. Severability
If any provision is deemed unenforceable, the remainder of the Terms shall remain valid and enforceable.
15. Intellectual Property, Brand & Digital Asset Protection
15.1 Trademark & Brand Usage
All Navallance trademarks, logos, and brand identifiers are the exclusive property of the company and may not be used without prior written consent.
15.2 Domain Name Integrity
Navallance owns and protects its domain assets. Registration of confusing or similar domains is prohibited and subject to legal action.
15.3 Impersonation & False Affiliation
Unauthorized representation of Navallance is prohibited and will result in immediate termination and legal consequences.
15.4 Online Presence & Social Media
Partners or customers may not reference or portray Navallance online without explicit approval.
15.5 Content Ownership
All digital and technical materials remain the intellectual property of Navallance. Redistribution or modification is not permitted without consent.
15.6 Confidential Use of Digital Tools
Access to Navallance platforms or software must be used only as authorized. Misuse will result in termination and potential legal action.
15.7 Brand Misuse Reporting
To report misuse of the Navallance brand or identity, email: compliances@navallance.com. Legal action will be taken to protect the brand.
Contact
For any questions or clarifications:
Navallance Spares and Services FZ-LLC