Frequently Asked Questions (FAQs)

We supply a comprehensive range of genuine and OEM marine spare parts suppliers for all major shipboard systems. This includes: main and auxiliary engine spare parts, hydraulic pumps and motors, Boiler and heating system spares, marine purifiers and separators, heat exchangers, coolers, and filters, electrical, navigation, and deck equipment parts. We support all major OEMs and offer alternative cost-effective solutions based on your requirements.

Yes, we supply OEM (Original Equipment Manufacturer) parts, genuine parts from authorized makers, and tested compatible parts for budget flexibility. Each quotation is tailored to your specification, with full transparency on the source and certification options.

Absolutely. All parts supplied by Navallance are asbestos-free, in compliance with SOLAS Chapter II-1/3-5. Asbestos-free declarations can be provided upon request.

Yes. We offer worldwide delivery, operating 24/7/365 to ensure fast and secure shipments. We partner with leading logistics providers to deliver to ports, shipyards, and warehouses across the Middle East, Europe, Asia, Africa, South America, and remote offshore locations.

For in-stock items, we offer same-day dispatch. Our logistics and supply team works round the clock to meet emergency needs. We can arrange: Express courier shipping, air freight, direct hand-carry dispatch (subject to location).

Each shipment includes: Commercial Invoice and Packing List, Certificate of Origin (COO), Material Test Certificates (MTCs), Product compliance or conformity certificates, Inspection/test reports (on request), asbestos-free and safety declarations. Third-party inspections can be arranged as per client need.

You can get a quote in two easy ways: Email your RFQ to: sales@navallance.com or use the inquiry form on our website. Include: Vessel name and IMO number, part number / description / maker, quantity, delivery location and urgency level. We typically respond within 24 hours.

You can share: Equipment model and maker, serial number or technical manual snapshots, equipment photos or nameplate images. Our technical team will help identify the correct part.

All parts undergo a quality inspection prior to dispatch. We ensure: Original packaging, serial numbers, and barcodes, test reports and conformity certificates (where available), technical validation by our internal team. We only work with trusted OEMs and vetted suppliers.

Yes, we offer: On-site inspection at our UAE facility; live video inspection via WhatsApp/Zoom; and third-party inspection coordination (BV, DNV, etc).

Yes. We specialize in multi-brand marine spares consolidation, reducing your: shipping cost, customs clearance delays, coordination time. We pack and label all items clearly by equipment and vessel reference.

We offer a 12-month warranty from the date of dispatch (EXW) against manufacturing and material defects. Warranty is void in cases of: incorrect installation, improper use, tampering or non-compliance with manufacturer recommendations.

We cater to the marine and offshore industry, including: Cargo shipping companies, oil & gas and offshore support vessels, ship management and repair companies, marine engineering consultants.

While we do not currently offer onboard installation, we provide: Remote technical assistance, Product manuals and data sheets, guidance for part compatibility and usage. We may connect you with regional marine service experts upon request.

Navallance Spares & Services FZ-LLC is headquartered in the United Arab Emirates, with access to partner warehouses across Europe and Asia. Our location allows for smooth trade, easy customs handling, and regional support.